The following is a complete service description for the Thunderbolt Fruit (Macadamia/Macadamia Nut) color sorter:
1, Function Description
Specially designed for Perak fruit, using high-resolution imaging and multispectral recognition technology for precise sorting:
Intelligent differentiation between natural spots and defects such as mold and insect infestation
Efficiently remove fruit shell fragments, discolored fruits, and foreign objects
Support grading by size and color to improve product consistency
2, Suitable population
Nut processing enterprises: require large-scale processing of shelled or shelled Perak
High end food brand: strict requirements for the appearance and purity of raw materials
Import and export traders: must meet the grading standards and quality inspection requirements of the international market
Planting Cooperative: A raw material supplier that hopes to enhance the added value of primary agricultural products
3, Pre sales selection
Free sample testing: Send samples (recommended above 1kg, including typical defects) to obtain a sorting effect report.
Customized solution: Based on your production capacity requirements (such as 1-5 tons/hour) and sorting standards, recommend suitable models.
Factory inspection: You can make an appointment to visit the production site of our cooperative customers.
4, In sales support
Technical confirmation: Provide equipment layout diagrams and interface parameters to assist in planning the installation environment.
Progress Transparency: Regular progress feedback is provided during the production process, and key milestones can be verified through video inspection.
Pre acceptance testing: Record the actual sorting video of your specified materials before shipment to confirm the effectiveness.
5, Delivery cycle
Standard model: Delivery (including production, debugging, and quality inspection) will be made 25-35 days after the contract takes effect.
Customized configuration (such as additional near-infrared detection, dual channel grading, etc.): Increase the cycle by 5-15 days.
Urgent channel: optional, the specific cycle will be determined through negotiation based on the order scheduling situation.
6, After sales service
Warranty Policy: The entire machine comes with an 1 year .
Installation and Training: Engineers will provide free on-site installation and debugging, and on-site training will be provided until the operators are able to independently and proficiently use it.
Response commitment:
24/7 remote technical support, response within 2 hours.
When on-site service is required, engineers will be arranged to arrive within 72 hours in China (excluding remote areas).
Continuous support: Provide lifelong paid accessory supply and software upgrade services, and regularly push optimization algorithms.
We are committed to providing you with a full cycle reliable guarantee from selection to long-term use, helping you enhance the competitiveness of Perak fruit products. If further communication is needed, please feel free to contact us at any time.
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